Shipping policy

  

SHIPPING POLICY

Thank you for shopping with Party-verse. This Shipping Policy explains how we process, ship, and deliver orders.

SHIPPING DESTINATIONS

Party-verse currently ships exclusively within the United States.

FREE SHIPPING

We offer free standard shipping on all orders delivered within the United States. No shipping fees will be added at checkout. If an order is shipped in multiple packages, no additional shipping fees will be charged.

ORDER PROCESSING

Orders are normally processed within 1–2 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or U.S. public holidays. During busy seasons, promotional periods, or holidays, processing may take slightly longer.

ESTIMATED DELIVERY TIME

Estimated standard delivery is normally 3–5 business days after the order has been processed and shipped.

Delivery times are estimates and cannot be guaranteed. Delays may occur because of high seasonal demand, carrier disruptions, weather conditions, incorrect address information, or other circumstances outside our control.

MULTIPLE PACKAGES

Products may be shipped from different fulfillment locations within the United States. If your order contains multiple items, the items may arrive separately and on different dates.

You will not be charged additional shipping fees when an order is divided into multiple packages.

ORDER TRACKING

When tracking information becomes available, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take some time to update after the package has been dispatched.

ADDRESS CHANGES

Customers are responsible for entering a complete and accurate shipping address during checkout.

If you need to correct your shipping address, contact us immediately at support@party-verse.shop. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Party-verse is not responsible for delays, failed deliveries, or packages delivered to an incorrect address when the customer supplied incorrect or incomplete shipping information.

DELAYED OR LOST PACKAGES

If your order is delayed or tracking has not updated for an extended period, contact us at support@party-verse.shop with your order number.

We will review the available tracking information and contact the shipping carrier or fulfillment partner when necessary.

A delayed tracking update does not always mean that the package is lost. Refunds or replacements will be considered after the carrier’s investigation and according to our Return and Refund Policy.

PACKAGES MARKED AS DELIVERED

If tracking shows that your package was delivered but you cannot find it, please:

• Check around your property and delivery location
• Ask other household members or neighbors
• Contact the local delivery carrier
• Allow up to 48 hours, as some carriers may mark packages as delivered shortly before final delivery

If the package is still missing, contact us at support@party-verse.shop so we can review the situation.

ORDER CANCELLATIONS

Contact us as soon as possible if you want to cancel an order. We cannot guarantee cancellation after the order has entered processing or fulfillment.

Once an order has shipped, it cannot be cancelled and must be handled according to our Return and Refund Policy.

CONTACT US

For shipping questions, contact:

Party-verse
Operated by Y-AMS
Email: support@party-verse.shop